The move to the Thurn-Taxis Palace brought with it a clean slate; one on which the foundations for an effective learning environment could be built, in order to continue to shape the Anglo-American University into the elite institution that its founders had conceived.

Surely, one of the most fundamental qualities of an elite institution is its ability to provide for the basic needs of its students. Indeed, it had been promised prior to the relocation that students would enjoy greater access to printers on campus. Yet, a sheer lack of printing facilities continues to hinder students and their education. This was never more so the case, than on Friday 18th, Monday 21st and Tuesday 22nd, when students were prevented from printing on campus with little warning and no explanation.

Every educational institution, no matter how large or small, has a responsibility to facilitate the education of its students, the work of its staff and the safeguard of its future; as of today, the University administration has failed to deliver on these responsibilities.

Without access to the most basic tools required to equip students with the means by which to learn, the AAU cannot realistically cater to the needs of the students of today, or crucially, to attract the students of tomorrow.

The Student Council therefore demands in the name of students present and future, an immediate explanation of the current failings and measures being undertaken to address them.

This letter was sent on Wednesday, September 23, and addressed to: Milan Fučík (IT Director), David Piller (Operations and Facility Director), Tetyana Bryzhachenko (Facilities Manager), David Lipka (Acting Provost, Vice Provost for Student Affairs).

Responses from AAU 

Following the publication of our open letter, the university officials replied to us and explained the situation regarding the upgrade of printers.

Milan Fucik (IT Director) explained that the email informing students about the upgrade, sent on September 21st, was not complete. 

Full text that was supposed to be sent twice to all students goes as followed:

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Dear colleagues,
we have decided to upgrade our SafeQ printing system to meet needs of our students. New system will provide additional services like:
– printing from any device over web portal (with authentication of course)
– printing from any device over @aauni.edu GoogleApps e-mail
– the system will let us connect new multifunctional machines to the Student Lounges in future

When: next Friday, 18.9.2015

What will be unavailable: all “big” multifunctional printers/scanners/copy machines with ISIC card authentication
– Reception
– Computer Laboratory
– 2x Library

The installation should be done by external supplier (Konica Minolta) during the Friday. All credit information will be transferred to the new system. Please, inform our students & lecturers in advance! (e-mail or info at Library & SSC entrance etc.)

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David Lipka (Acting Provost, Vice Provost for Student Affairs) stressed the “importance of high quality learning environment” and ensured that the AAU administration have been taking steps to turn AAU into one of the best campuses in Prague.

“Upgrading of the printing services was one them. The newly installed SafeQ printing system addresses one of the most clearly expressed concerns in the student satisfaction survey from the last year and will provide additional services like printing over web portal, @aauni.edu GoogleApps e-mail, as well as allow for connecting new multi-functional machines in the Student Lounges in future.” – DL

As of today (October 1st) mobile printing system is prepared and available. The IT department has prepared a short document, describing the system, which is available HERE.